Legal
Disclaimer and scope of service
Effective date: 10 October 2026. Version 0.5.
This is the most important page on this site, and it is the one we would most like you to read.
It sets out what our work is, what it is not, what it is based on, and where the boundaries are. It forms part of our Terms of sale and our Terms of use.
1. What we do
We produce personalised written documents about career direction and identity, and we run sessions to talk about them. Our work draws on three interpretive frameworks: Eigenprint Type, a personality framework; Eigenprint Path, worked out from your date of birth as a number’s position in a count; and Eigenprint Sky, worked out from your date of birth as a position in a twelve-part cycle. The comprehensive build adds a fourth, Eigenprint Name, which traces your full name to its roots, and timing work, which places your plan against your Personal Year, and against your Midheaven where a confirmed birth time exists. We combine these with your own written account of your work, your skills and where you want to get to.
The result is a considered, personal document intended to help you think more clearly about your direction.
2. What we are not
We would rather say this plainly than in small print.
We are not psychologists, and our work is not psychological assessment.
Our artefacts are not psychometric tests, psychological assessments, aptitude tests or clinical instruments. They are not administered, scored or interpreted by a registered psychologist or psychometrist, and they are not registered or validated as psychological instruments. Where we compare our price to psychometric assessments, we are describing a market, not claiming equivalence. If you need a psychological or psychometric assessment, see a practitioner registered with the Health Professions Council of South Africa or the equivalent body where you live.
We are not healthcare providers, and this is not medical or mental health care.
Nothing we produce diagnoses, treats or manages any physical or mental health condition. Nothing we produce is therapy or counselling. If you are struggling with your mental health, please speak to a doctor or a registered mental health professional. See clause 5.
We are not financial advisers.
Nothing we produce is financial, investment or tax advice, and nothing in it is a recommendation about any financial product or decision. Career changes have financial consequences. Take those to a licensed financial adviser.
We are not lawyers.
Nothing we produce is legal advice, including on employment matters, contracts, resignation, restraint of trade or business structure.
We are not recruiters or placement agents.
We do not find you a job, place you with an employer, or guarantee access to any role, employer or opportunity we mention.
We do not predict the future.
Eigenprint Path and Eigenprint Sky, as we use them, are interpretive frameworks for reflection. They are not predictive instruments, they are not scientifically established methods of forecasting, and nothing we produce should be read as a forecast of what will happen to you. Where our work discusses timing, it is offering a way of structuring your own thinking about sequence and readiness, and nothing more.
We do not guarantee outcomes.
We do not promise that you will get a job, an income, a promotion, a client, a business result or a feeling. Anyone who does promise you those things should be treated with suspicion.
3. What our work is based on
Being open about the basis is the honest thing to do, and it is also the thing that lets you judge the work for yourself.
| Element | What it is | What it can support |
|---|---|---|
| Eigenprint Type | Our own assessment of how you tend to work. Self-reported, not a measure of ability | A shared vocabulary for how you tend to work, decide and recover |
| Eigenprint Path | Worked out from your date of birth, which gives a number. Each number stands for a theme in how you approach your work and your days. | A lens for reflection on theme and pattern |
| Eigenprint Sky | Worked out from your date of birth, as a position in a twelve-part cycle. | A lens for reflection on temperament and emphasis |
| Eigenprint Name | Comprehensive build only. The documented roots of your given name and family name. | A lens for reflection on what your name carries |
| Timing work | Comprehensive build only. Worked out from your date of birth, and your birth time where you have confirmed it. | A way of structuring your own thinking about sequence and readiness |
| Your own written answers | What you told us about your work, your problem, your strengths and your goal | Everything specific and useful in the document |
Read that table honestly. What makes the document worth having is the synthesis, the specificity to your situation, the honesty of the reading, and the fact that a person with experience has looked at it before it reached you. If a framework’s status matters to you, that table is your answer, and you should decide before you buy rather than after.
4. It is guidance, and the decisions stay yours
Our artefacts are guidance for your own thinking. They are not instructions, and they are not a plan you are obliged to follow.
Every decision about your career, your job, your business, your money, your studies and your life remains yours. Please weigh what we give you against your own judgement, your own circumstances, and advice from people qualified in the specific area, before you act on it.
We are not responsible for the outcome of a decision you take, whether or not our work informed it. Our Terms of sale set out the limits of our liability, and clause 15 of that document is drafted on the basis of what this page says.
5. If you are struggling
Career difficulty and personal difficulty often arrive together, and we would rather say something useful than nothing.
Our work is not a substitute for mental health support. If you are experiencing anxiety, depression, burnout, or thoughts of harming yourself, please speak to a doctor or a registered mental health professional. Those are treatable, and the right kind of help is not the kind we sell.
In South Africa, the South African Depression and Anxiety Group (SADAG) operates support lines and can direct you to help. Their details are at sadag.org.
If you are in immediate danger, contact your local emergency services.
What we do if it comes up. If something in your intake or your correspondence suggests you may need support beyond career guidance, Robert Russell will say so, kindly and directly, and point you toward the right kind of help. We will not diagnose you, we will not counsel you, and we will not carry on as though we had not noticed.
6. Trade marks and third-party frameworks
Eigenprint is a trade mark of QuantumThrive Hub. Applications to register it were lodged with the Companies and Intellectual Property Commission on 8 September 2026 and are pending, so it is an unregistered mark until registration issues.
Eigenprint Type is our own assessment. It is not a third-party instrument, and it is not affiliated with, endorsed by or derived from any other published personality assessment. All other trade marks referred to on this site belong to their owners.
7. The statement that appears in your artefact
Every artefact carries this on the inside front page:
About this document. This is a personalised guidance document prepared for you by QuantumThrive Hub. It draws on Eigenprint Type, Eigenprint Path and Eigenprint Sky, and in the comprehensive build also Eigenprint Name and the timing work, together with the answers you gave us. It is not a psychological or psychometric assessment, and it is not administered or interpreted by a registered psychologist. It is not medical, psychological, financial, legal or tax advice. It does not predict the future and it does not guarantee any outcome. The frameworks it uses are interpretive, and we do not present them as predictions. It is guidance for your own thinking. Every decision remains yours, and we recommend you weigh this document against your own judgement and against advice from people qualified in the specific area before acting on it. If anything in it is factually wrong, write to support@quantumthrivehub.com. We will correct it and rebuild the affected part at no charge. |
8. General content on this site
Articles, videos, social posts and other general content are published for information. They are general, they are not personal to you, and they are not advice. Do not act on them as though they were about you specifically.
9. Testimonials and examples
Where we publish a client story, a testimonial or a case study, it is real, it is published with that person’s written consent, and it describes their experience. It is not a promise of what will happen for you. Individual results depend on the person, their circumstances and what they do next.
10. Revision history
| Version | Date | Change | Approved by |
|---|---|---|---|
| 0.1 | 31 July 2026 | First draft for review. Not published | Pending |
| 0.2 | 25 September 2026 | Supplier details filled for a sole proprietor, retention and refund rulings applied, Path and Sky described by how they work | Robert Russell |
| 0.3 | 2 October 2026 | The free scorecard comes out of the general content list in section 8. There is none | Robert Russell |
| 0.4 | 11 October 2026 | Sections 1, 3 and 7, and the statement in your artefact, name Eigenprint Name and the timing work in the comprehensive build, as the terms of sale do. Section 5 says Robert Russell will tell you if you may need support. Other documents are called by their page headings | Robert Russell, 15 October 2026 |
| 0.5 | 23 October 2026 | No lens is described as lacking scientific validation. Section 3’s table describes each lens by what it is, the sentence about validation under the table comes out, and the statement in your artefact (section 7) now reads “The frameworks it uses are interpretive, and we do not present them as predictions.” | Pending |